Lyons Upholstery Shop — Establishment, home goods store and furniture store at 864 North Colony Road, Wallingford, Connecticut.

I've passed this shop for years and never had a need to go in. Just this week, I wanted to stop by to inquire about reupholstering my couch- get a sense of time, what fabrics are available and cost. When I entered, the owner?, worker?, don't know because she never introduced herself was standoffish from the beginning. She stood in the doorway to the back room and didn't approach me, which I thought was strange. I explained to her that my dog damaged my couch and she immediately went into chastising me about allowing my dog on the couch - which is not the reason why I came to the shop to begin with. I showed her a picture of the damage, which she barely looked at, and quoted a random high priced number, not knowing the size of the couch or any other, what I would think, are important details. I know the shop has been therefore forever but frankly I don't know why. Needless to say, I'm searching elsewhere for better customer service.